Short answer: for a South Australian small business, the clicks come from people who already know your name (13% of impressions, 78% of clicks). The non-branded searches you can actually win are short, two to four words, and four in ten of them name a suburb or town. Almost nobody asks Google a question or types a price word before hiring a local trade. Mobile gets about half the impressions and seven in ten of the clicks. The numbers follow.
Click-through rate: brand searches vs everything else
Where the non-branded clicks come from, by average position
What people type (share of non-branded impressions)
Device split
The sites
Nineteen websites: eight trades and construction businesses (welding, paving, bathrooms, plumbing and renovation, building, roofing, pest control, handyman), three hospitality venues (a diner, an Asian restaurant and a takeaway kitchen), two retailers (4x4 accessories and a wine store), a wine-tour operator, a cleaning service, a gates-and-fencing manufacturer, a party-hire business, a stylist and an author. Most are in Adelaide’s north and south, the Barossa Valley and Gawler. Total across the quarter: 68,235 impressions, 1,910 clicks, a blended click-through rate of 2.8%.
Two sites dominate the impression count: the 4x4 retailer (26,523 impressions) and the welder (10,719). The diner has the most clicks (790). We report shares rather than raw totals wherever one site would otherwise skew the story, and we say so where it still does.
1. Your own name earns most of the clicks
| Search type | Impressions | Clicks | Click-through rate |
|---|---|---|---|
| Branded searches (the business’s name) | 9,039 (13.2%) | 1,481 (77.5%) | 16.4% |
| Non-branded searches (everything else) | 59,196 (86.8%) | 429 (22.5%) | 0.72% |
A brand search converts to a click 23 times more often than a generic one. That is partly because a brand search means the person has already chosen you, and partly because the generic impressions include thousands of page-three and page-four showings that nobody scrolls to. Two things follow. First, word of mouth, signage, reviews and social posts are search marketing: they create the branded searches that actually produce clicks. Second, when an agency reports “traffic up 40%”, ask what share was people typing the business name; on these sites it is most of it.
2. Four in ten searches name a place; “near me” is smaller than you think
| Non-branded searches that… | Share of impressions | Click-through rate |
|---|---|---|
| Name a suburb, town or region (“paving gawler”, “bathroom renovations norwood”) | 40.4% | 0.82% |
| Contain “near me” | 7.3% | 1.73% |
| Start with a question word (how, what, why, can, should…) | 0.56% | 1.2% |
| Contain a price word (cheap, affordable, cost, price, how much) | 0.23% | 1.5% |
| Contain “best”, “top” or “review(s)” | 1.11% | 0.76% |
The suburb or town is the single biggest pattern in how South Australians search for a local business. “Near me” exists, converts better than average, and is a fraction of the volume; most people still type the place. The informational searches that content advice is built around (“how much does a bathroom renovation cost”, “what is the best paver for a driveway”) barely register for these businesses: under 1% of impressions between them. If you are a trade or a venue deciding whether to write ten blog posts or five real area pages, the data says area pages.
3. People type two or three words
| Words in the search | Share of non-branded impressions | Share of non-branded clicks |
|---|---|---|
| 1 | 6.8% | 5.1% |
| 2 | 28.7% | 46.4% |
| 3 | 37.8% | 24.2% |
| 4 | 17.6% | 16.6% |
| 5 | 6.7% | 5.1% |
| 6 or more | 2.4% | 2.6% |
Two-thirds of impressions and seven in ten clicks come from searches of two to three words: a service and a place, or a product and a place. Long conversational searches are a rounding error here, which is worth remembering when you read that “people now search in full sentences”. Some do; the ones hiring a paver in Gawler don’t.
4. “Page one” is not what it sounds like
| Average position of the search | Share of impressions | Share of clicks | Click-through rate |
|---|---|---|---|
| 1 to 3 | 4.0% | 30.3% | 5.5% |
| 4 to 10 | 33.7% | 40.1% | 0.86% |
| 11 to 20 | 14.7% | 17.2% | 0.85% |
| 21 to 50 | 31.3% | 10.5% | 0.24% |
| 51 and beyond | 16.3% | 1.9% | 0.08% |
Only the top three positions behave like “page one”. Positions 4 to 10 average under 1% click-through, barely better than positions 11 to 20. Part of that is where the map box, ads and People Also Ask sit on a phone screen: an organic position 6 is often below the fold. Part is Search Console’s averaging across locations and result types, which we explain in Search Console says #1, so why can’t I find myself? The practical reading: a move from 8 to 3 is worth far more than a move from 30 to 8, and an agency report that counts “page one keywords” is counting the wrong thing.
5. Mobile is half the impressions and most of the clicks
| Device | Share of impressions | Share of clicks | Click-through rate |
|---|---|---|---|
| Mobile | 47.5% | 69.4% | 5.1% |
| Desktop | 51.4% | 29.1% | 2.0% |
| Tablet | 1.1% | 1.4% | 4.4% |
Desktop impressions are inflated by people doing research and by our own and competitors’ rank checks; the people who click, call and book are on phones. A small-business site that is slow or awkward on a phone is losing the majority of its real visitors, whatever the desktop design looks like.
6. Industry changes everything
| Site type (examples) | Impressions | Clicks | Click-through rate | What the searches look like |
|---|---|---|---|---|
| Hospitality: diner, Tanunda | 8,191 | 790 | 9.6% | “tanunda food”, “restaurants tanunda”, “takeaway near me”, menu items |
| Hospitality: Asian restaurant, Tanunda | 358 | 46 | 12.9% | Cuisine plus town; mostly brand |
| Retail: 4x4 accessories, Gawler | 26,523 | 578 | 2.2% | Product and supplier brand names (one supplier brand alone: 3,894 impressions), then “4x4 accessories adelaide” |
| Trade: plumbing and renovations, inner south | 5,548 | 216 | 3.9% | “bathroom renovations [suburb]”, “plumber [suburb]” |
| Trade: paving, Gawler | 3,048 | 52 | 1.7% | “paving gawler”, “paving contractors near me”, “landscapers gawler” |
| Trade: mobile welding, Adelaide and regional | 10,719 | 27 | 0.25% | “mobile welding”, “welders near me”, “on site welding”; many impressions on page 3+ |
| Trade: bathroom renovations, south | 1,183 | 23 | 1.9% | “bathroom renovations [suburb]”, “tiler” |
| Tourism: wine tours, Barossa | 7,267 | 23 | 0.3% | “barossa wine tours” family, dominated by larger operators and booking sites |
Hospitality converts at ten times the rate of trades because the searcher is deciding where to eat in the next hour and the map box does most of the work. Retail is a different game again: the 4x4 store’s biggest searches are the brands it stocks, not “4x4 shop gawler”. If you are a retailer, your product and supplier pages are your search surface. The welder and the tour operator show the other end: big impression counts in crowded Adelaide-wide and tourism markets where a small business sits on page three for the head terms and wins on the specific ones (“mobile welding mount barker”, which is in the map box).
What a small business should do with this
- Protect and grow the brand search. Reviews, a correct Business Profile, consistent name everywhere, and a website that wins its own name outright. That is where 78% of the clicks are.
- Write real pages for the suburbs and towns you work in, and for each distinct service. That is where 40% of the non-branded demand is, and it is winnable.
- Chase top three, not page one. Position 6 earns almost nothing. Pick the handful of searches where top three is realistic and work those.
- Build for the phone first. Seven in ten clicks.
- Retailers: product and brand pages. Venues: menu, hours, photos and the map. Trades: service plus suburb, and the Business Profile.
- Judge content by the data, not by the advice. Questions and price searches were under 1% of impressions across these sites. Write that content if it genuinely helps your customers, not because a checklist says to.
Search data is the means, not the end. Ten of the nineteen sites in this study, seven of them trades, brought in 41 website form enquiries between them in September 2026, counted one by one from our inbox copies (spam and tests removed). The per-business numbers are on the results page.
Method and limits
- Source: Google Search Console for 19 South Australian business websites we look after, read through a read-only service account on 6 October 2026. Window 8 July to 4 October 2026.
- Sampling: Search Console returns up to 1,000 query rows per site per request; the 4x4 retailer hit that cap, so its long tail is under-counted. The property totals (68,235 impressions, 1,910 clicks) are complete.
- Brand filter: per-site rules matching the business name and obvious misspellings. Imperfect in both directions; a few brand searches will sit in the non-branded set and vice versa. It does not change the shape of any finding.
- Place filter: a list of about 90 SA suburbs, towns and regions plus “adelaide”, “barossa”, “hills” and “sa”. Suburbs not on the list are counted as not naming a place, so 40% is a floor.
- Excluded: three dormant or delisted sites, our two agency sites (our own searches inflate them), and two sites launched in late September with under 20 impressions each (included in totals, negligible).
- Not claimed: that this is representative of all SA small businesses. It is 19 sites we built, skewed to trades, Adelaide’s north and south, the Barossa and Gawler. It is, as far as we know, the only published Search Console data set of its kind for South Australia, and we will re-run it each quarter.
Want the data for a chart or an article? Email admin@jbdigitalbarossa.com.au and we will send the aggregate tables. Please credit Adelaide SEO Services and link to this page.
For trades and venues, the finding that four in ten searches name a place is why our local SEO work starts with the suburbs and towns a business really serves.
Want to know what your own site is found for? The free audit starts with your real Search Console searches, filtered the same way.
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Average position is an average, across every searcher, every suburb and every type of result. Four real examples from SA businesses where Search Console said page one and a live check said otherwise, and the fair way to test a ranking.
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